Welcome to Dragon Pharma’s Privacy Policy page. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, phone number, and payment details. This information is necessary to process your orders and provide customer support.
Non-Personal Information: We also collect non-personal information that does not directly identify you. This may include your browser type, IP address, referring site, and the date and time of access. We use this information to improve our website’s functionality and user experience.
2. How We Use Your Information
Order Processing: We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and handling returns and exchanges.
Customer Support: Your information helps us provide better customer service by addressing your inquiries, resolving issues, and offering support.
Marketing and Communication: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.
Website Improvement: Non-personal information is used to analyze trends, administer the site, and gather demographic information. This helps us understand how users interact with our site and improve its performance and usability.
3. Information Sharing and Disclosure
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you. These parties are obligated to keep your information confidential and use it only for the purposes specified by us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and regular security audits.
Payment Security: All payment transactions are processed through secure gateways and are not stored or processed on our servers.
5. Your Rights
Access and Correction: You have the right to access and correct your personal information. You can update your account details by logging into your account or contacting our customer service team.
Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the email or contacting our customer service team.
6. Cookies and Tracking Technologies
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
Third-Party Analytics: We use third-party analytics tools to understand how users interact with our website. These tools may collect information about your usage patterns and device.
7. Changes to This Privacy Policy
Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
Continued Use: By continuing to use our website after any changes, you agree to the updated Privacy Policy.
8. Contact Us
Questions and Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact our customer service team at .
Thank you for choosing Dragon Pharma. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.