Welcome to Dragon Pharma. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site and placing an order, you agree to abide by these terms. Please read them carefully.
1. General
Acceptance: By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.
Amendments: Dragon Pharma reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
2. Use of the Website
Eligibility: To use this website and purchase products, you must be at least 18 years old and have the legal authority to enter into binding contracts.
Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Activities: You agree not to engage in any activities that could harm the website, its functionality, or its users. This includes, but is not limited to, uploading viruses, spamming, hacking, or engaging in any unlawful activities.
3. Product Information and Orders
Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions or other content on our website are complete, reliable, or error-free.
Order Acceptance: All orders are subject to acceptance by Dragon Pharma. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where the product is out of stock, pricing errors, or suspected fraud.
Pricing: Prices for our products are subject to change without notice. We make every effort to ensure accurate pricing but are not responsible for typographical errors. In the event of a pricing error, we will contact you with the correct price and ask for your confirmation to proceed with the order.
Payment: We accept various forms of payment as indicated on our website. Payment must be received in full before the order is processed and shipped.
4. Shipping and Delivery
Shipping Policy: Please refer to our Shipping Policy for detailed information on shipping methods, costs, and delivery times. We are not responsible for delays caused by carriers or customs.
Risk of Loss: All items purchased from Dragon Pharma are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.
International Orders: International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.
5. Returns and Refunds
Return Policy: If you are not satisfied with your purchase, you may return the product in its original condition within 30 days of receipt for a refund or exchange. Please refer to our Returns and Refunds Policy for more details.
Refunds: Refunds will be issued to the original payment method within 5-7 business days after we receive and inspect the returned item.
6. Intellectual Property
Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of Dragon Pharma or its content suppliers and is protected by international copyright laws.
Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes. Any unauthorized use of the content may violate copyright, trademark, and other laws.
7. Limitation of Liability
Disclaimer: Dragon Pharma provides the website and products “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted or error-free.
Limitation: In no event shall Dragon Pharma, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.
8. Contact Information
Inquiries: If you have any questions or concerns about these Terms and Conditions, please contact our customer service team at .
Thank you for choosing Dragon Pharma. We are committed to providing you with high-quality products and exceptional service. Your satisfaction is our priority.